Browse our catalog, add items to your cart, and proceed to checkout. You can pay with credit/debit cards, PayPal, Apple Pay, Google Pay, Cash App, Zelle, or Venmo. No account is required to place an order.

Orders can be modified or cancelled within 1 hour of placement. Contact our support team immediately with your order number and we'll do our best to accommodate changes.

Standard shipping takes 5–8 business days. Express shipping delivers in 2–3 business days. Overnight shipping is available for orders placed before 12pm EST. Delivery times are estimates and not guaranteed.

Yes, we ship to over 40 countries worldwide. International orders typically arrive within 10–15 business days. Duties and taxes are calculated at checkout and are the customer's responsibility.

We accept returns within 30 days of delivery for unused, unopened products in original packaging. Some restrictions apply to clearance, final sale, and personal care items. See our Shipping & Returns page for full details.

Log into your account or contact our support team with your order number. We'll provide a prepaid return label. The cost of return shipping will be deducted from your refund unless the item arrived damaged or defective.

Refunds are processed within 5–7 business days after we receive your return. It may take an additional 3–5 business days for the refund to appear on your statement, depending on your payment method.

Absolutely. All transactions are processed through Stripe, a PCI-compliant payment processor. We never store your full card details on our servers.

Once your order ships, you'll receive a confirmation email with a tracking number. You can also check your order status in your account dashboard.

Yes, we offer premium gift wrapping for $4.99 per item. You can select this option at checkout and include a personalized message.

Contact us immediately if you need to change your shipping address. We can update it if the order hasn't been shipped yet. Once shipped, we are unable to redirect packages.

We're sorry about that. Email us at returns@ivoriabeauty.com with your order number and photos of the damage within 48 hours of delivery, and we'll send a replacement or issue a full refund including shipping costs.

Yes! Ivoria Rewards lets you earn points on every purchase. Sign up for free in your account settings. Points can be redeemed for discounts, exclusive products, and early access to sales.